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Preguntas frecuentes

Find answers to frequently asked questions about Loos & Co manufacture, payment terms, performance, pricing, sales, customer service, shipping, and sizes.

Manufacture

Is there a difference between Buy America and Buy American?

Yes. In fact there is a big difference as they both have different requirements. The Buy American Act specifies that the wire rope must be manufactured in the US and that the cost of the domestic components must exceed 95% of the cost of all of the components. The Buy America Requirement is much more stringent in that it require that ALL of the manufacturing processes (including melting and manufacturing) of the steel occurs in the US.

Are your cables 100% Domestic?

They certainly can be. We manufacture our cables at our facility in Pomfret, CT. We source our raw material on the global market. If you require cable that is 100% domestic, please specify this at the time of quotation or order and we will manufacture it for you.

Will your cable qualify to the Buy American Act?

We can provide cable that qualifies to the Buy American Act. Please advise us at the time of quotation or order that your requirement is to the Buy American Act.

Are your cables DFAR compliant?

Most of our stock Military specification cables are manufactured to qualify to DFAR requirements. If you require DFAR compliant cable, please make sure to specify this at the time of quotation or order.

What does preformed mean?

Preformed cable has been processed through a series of dies to shape the individual wires and maintain the shape of the finished cable. Preformed cable can be cut without “flying”, or unraveling.

What constructions are available?

Our standard constructions are 1×7, 3×7, 1×19, 1×37, 3×19, 7×7, 7×19, 19×7, 6×19 class IWRC, and 6x37class IWRC. We can manufacture custom constructions upon request.

Can you supply manufacturer’s certifications?

Yes. We are the manufacturer and will be happy to provide you with our certifications.

Can you make samples and/or prototypes?

Yes. Contact us to discuss you sampling/prototyping options.

Where are your cables made?

Our cables are made at our facility in Pomfret, CT USA

Is there a manufacturing tolerance for non-stock items?

Yes. For all non-stock items that are manufactured to order, there is a standard +/- 5% of order length that is manufactured, shipped, and invoiced. Tighter tolerances can be held if requested. Please inform your sales representative if you have an exact length requirement.

Payment Terms and Conditions

What is your Remit To address?

Please send any remittance advice to: [email protected] y [email protected] Should you require any additional information, please contact Russ Cox at 860-630-4230.

Where can I get a copy of your terms and conditions?

You can download a copy of our terms and conditions aquí.

Rendimiento

How do I calculate a minimum bend radius?

The minimum bend radius of a cable is a function of its construction. Contact us for general design parameters when working with cable.

Will my cable stretch?

All cable will stretch under load. To learn more, Contacto today.

Are your stainless steel cables nonmagnetic?

They are not totally nonmagnetic. All 300 series stainless steel materials will work harden and increase magnetism with normal bending (cold working) such as that of typical cable application. Grade 304 may exhibit quite strong response to a magnet, whereas Grades 310 and 316 will in most instances still be almost totally non-responsive. Our SS 305 cables, while still magnetic, are designed to meet the “nonmagnetic” mechanical performance criteria of specification MIL-DTL-18375.

What is the difference between stainless steel grades 302/304 & 316?

In general, different grades of stainless steel include different levels of trace alloys that are designed to provide more or less corrosion resistance. Type 316 provides an improvement in corrosion resistance over type 302/304.

Is Military Specification cable better than commercial grade cable?

Military specification cable has been designed to be superior to commercial grade cable for certain performance parameters, including breaking strength after endurance cycling. Contact us today to discuss your application and determine which cable is appropriate.

Pricing

Is freight included in your price?

No. Our pricing is FOB Factory, Freight Collect.

Why am I charged a surcharge?

Like all manufacturers, we negotiate our raw material prices as far in advance as is possible. However, fluctuations in the metals markets necessitate that steel mills pass along certain costs to us related to the alloys used in the manufacture of steel.

How do you price your products?

Cable products are sold in linear increments (feet, meters), Wire is sold by weight (pounds, kilograms).

Do you charge for certifications?

Yes. There is a $25 charge for our standard certificate of analysis. For items that require further research and/or quality processes to compile the certification detail, such as a first article or a full material certification, there are additional charges. You can download a list of the current certification charges here. Please speak with your sales representative if you have any questions.

Sales and Customer Service

If I need to return material, who do I contact?

Contact us and you will be issued an RMA for the return of material.

Where can I find a copy of a cable’s specification?

You may search for the cable by description or part number and locate the product specification sheet on our website.

Do you sell electrical cable?

No. We sell mechanical cable.

Do you sell hardware?

No. Hardware is offered through our Cableware Division located in Naples, FL. While we have the same name and ownership, we operate as two independent divisions. You will have to contact them directly to place a hardware order.

Is there a minimum order quantity?

Yes. In most cases, to buy directly from us you will need to make a minimum purchase. That minimum is $1000.00 per line item for all cable assemblies, commercial grade bulk cables and military specification cables. If you are interested in small lengths of cable, please Contacto ‎to discuss what we have available for you in remnant inventory (short reels) and distributor stock.

How can I get a quotation?

You can send us an inquiry on a product or assembly you are interested in or Contacto directly. We would appreciate the opportunity to quote your requirements!

Is there a distributor in my area?

Contact your sales representative. We can provide you with a list of purchase options, including buying direct from us or going through distribution.

I’m not sure if I have requested the correct cable. Can I have a sample?

Absolutely! Once you have a chance to use our cable, you will be convinced of our quality and reliability. Contact us today and we will provide you with a sample of the cable you need.

Shipping

How are your orders packaged?

We ship all cable in coils or on reels. We package lighter shipments in boxes and heavier shipments on pallets. If you have a preferred packaging method, please make sure to specify your requirements on your purchase order.

What carriers can I request for shipment?

We are serviced by all national carriers. If you use a specific carrier for all your shipments, provide us with the contact information and we will work with them to collect and deliver your goods.

What are your standard shipping terms?

FOB Factory, Freight Collect. However, we will prepay a common carrier and add freight to your invoice if you prefer.

Why am I being asked for an end user statement?

Compliance with current federal export regulations requires that we keep records of all exported items, which includes the information we have requested from you and your end user.

Sizes

Do you manufacture metric sizes?

Yes. We would be happy to provide you a quotation for metric wire and cables.

What wire sizes can you draw?

We draw wire in standard increments from .002” to .188”

What size cables do you manufacture?

Our standard diameter sizes range from .012” to 1.25”

What size cable do I need?

The size of cable you will need depends upon your application. Contact us today and we will work with you to determine what configuration will work best in your application.

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